Personalised 16th Birthday Mug: Birthday Queen Design - Fast Tracked UK Shipping

Shipping

All orders ship within 1-3 working days All UK clothing orders are posted with Royal Mail Tracked Post. The Tracking number will be emailed to you once the order ships.

Returns Policy

Returns & Refunds We want you to be happy with your order. Because all of our products are made to order, we do not accept returns for change of mind or incorrect sizing. This does not affect your statutory rights.

However, if your item arrives damaged, faulty, or incorrect, we will offer a full refund or a replacement at no additional cost.

To request a refund or replacement:

Please contact us at office@crazy-pickle.com within 14 days of receiving your order

Include your order number and clear photos of the issue

Once approved, refunds are processed to the original payment method within 5–10 business days.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase..

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